FAQ

Most frequent question - Customer

You can order directly in-store, by phone at (215) 718-7554, or online at www.crimsondeli.com.

Yes! Same-day orders are accepted until 2 PM, depending on product availability.

Absolutely. We’re happy to accommodate special requests. Just let us know when ordering.

Yes, we deliver within a 50-mile radius. Delivery fees may apply based on distance.

Pickup is available during regular store hours:
Mon–Sat: 9 AM – 22:00 PM
Sunday: 10 AM – 22:00 PM

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Yes, scheduled times can be selected when placing your order.

Please contact us within 24 hours and we’ll make it right—whether through a replacement, refund, or store credit.

Due to health and safety, we do not accept returns on perishable items. However, we’ll gladly resolve any quality concerns you may have.

We accept cash, credit/debit cards, and mobile payments (e.g. Apple Pay, Google Pay) both in-store and online.

Yes! Gift cards are available in-store and online. Great for any occasion.

Yes, we have a variety of dietary-friendly options. Ask a team member or check our menu online for full details.

We pride ourselves on sourcing fresh, high-quality ingredients—locally whenever possible.

Yes. Please ask our staff for allergen information or email us at support@crimsondeli.com before placing your order.

❓ Still Have Questions?
No problem—contact us anytime! 📧 Email: support@crimsondeli.com 📞 Phone: (215) 718-7554 📍 Visit us in-store